We Build The Future Of Business

SJG Enterprises Pty Ltd ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and applicable data protection laws.

1. INFORMATION WE COLLECT

We collect personal information you voluntarily provide when you contact us, including:

• Full name and contact details (email, phone number)
• Company name and job title
• Project requirements and enquiry details
• Technical information collected automatically (IP address, browser type, pages visited)

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Respond to your enquiries and provide requested services
• Send project updates and service-related communications
• Improve our website and service offerings
• Comply with legal obligations

3. SHARING OF INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (hosting, analytics, payment processors) who assist in operating our business, under strict confidentiality obligations.

4. DATA SECURITY

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. COOKIES

Our website may use cookies to enhance your browsing experience. You may configure your browser to refuse cookies, though some features may not function correctly as a result.

6. YOUR RIGHTS (POPIA)

Under POPIA, you have the right to:

• Request access to your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator of South Africa

7. RETENTION

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

8. CONTACT US

For any privacy-related enquiries or to exercise your rights, please contact our Information Officer at: info@sjgenterprises.co.za

Please read these Terms of Service ("Terms") carefully before using the services provided by SJG Enterprises Pty Ltd ("Company", "we", "us"). By engaging our services or using this website, you agree to be bound by these Terms.

1. ACCEPTANCE OF TERMS

By accessing our website or engaging our services, you confirm that you are at least 18 years of age and have the legal authority to enter into a binding agreement. If you are acting on behalf of a company, you represent that you have the authority to bind that company.

2. SERVICES

SJG Enterprises provides custom software development, mobile application development, web development, brand development, CRM systems, cloud solutions, API integration, remote server management, and related technology services. Specific deliverables, timelines, and fees are agreed upon in individual project agreements or statements of work.

3. INTELLECTUAL PROPERTY

Upon full payment of agreed fees, clients receive ownership of the deliverables specifically created for them under a project agreement. SJG Enterprises retains ownership of all pre-existing intellectual property, frameworks, tools, and methodologies used in delivering the services. We reserve the right to reference completed projects in our portfolio unless otherwise agreed in writing.

4. CLIENT RESPONSIBILITIES

Clients agree to:

• Provide accurate information and timely feedback required for project completion
• Ensure any content, data, or materials provided do not infringe third-party rights
• Pay invoices within agreed payment terms
• Not use our services for any unlawful, harmful, or fraudulent purpose

5. PAYMENT TERMS

Payment terms are outlined in individual project proposals. We typically require a deposit before commencing work. Late payments may attract interest. We reserve the right to suspend services for overdue accounts.

6. CONFIDENTIALITY

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination of the agreement.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law, SJG Enterprises shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or this website. Our total liability in any matter related to our services shall not exceed the total fees paid by you in the 3 months preceding the claim.

8. WARRANTY DISCLAIMER

Our website is provided "as is". We make no warranties regarding uptime, accuracy, or fitness for a particular purpose. Post-delivery warranty periods for software are outlined in individual project agreements.

9. GOVERNING LAW

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.

10. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.

11. CONTACT

For questions regarding these Terms, contact us at: info@sjgenterprises.co.za